Privacy Policy

1. Information We Collect

Transparency is at the core of our operations. We collect information you provide directly to us when you create an account, subscribe to our service, or interact with our platform. This information is vital for delivering a personalized and secure experience. This includes:

• Contact Information: Your name, company name, and email address used for account creation and critical communications.
• Payment Details: Processed securely through our certified payment partners (e.g., Stripe). We do not store raw credit card numbers on our servers.
• Brand Assets: Product reference images, brand logos, color palettes, and other intellectual property you upload to generate creatives.

2. How We Use Your Information

The data we collect is utilized strictly to operate, maintain, and enhance the Instalog.ai platform. This involves processing your transactions seamlessly, providing responsive customer support, and, with your explicit consent, communicating with you regarding new feature rollouts, API updates, or marketing offers tailored to your business needs.

3. Data Security Measures

We take your data security seriously. We implement robust, industry-standard technical and organizational measures—including end-to-end encryption and secure cloud infrastructure—to protect your personal information and proprietary brand assets from unauthorized access, alteration, or disclosure. However, please be aware that no method of transmission over the Internet is 100% infallible.

4. AI Processing & Asset Privacy

The product reference images and brand assets you upload are processed exclusively by our secure AI pipelines to generate your requested lifestyle scenes and marketing creatives. We have strict internal policies in place: we do not use your private brand assets or generated outputs to train our public foundation models without your explicit, opt-in consent.

5. Your Privacy Rights

Depending on your geographical jurisdiction (such as GDPR in Europe or CCPA in California), you may possess specific rights regarding your personal data. These rights often include the ability to access, correct, delete, or restrict the processing of your personal information. If you wish to exercise any of these rights, please contact our data protection team directly at privacy@instalog.ai.